Frequently Asked Questions


Here is a list of the most common questions I am usually asked by my prospect clients upon inquiring for my services. Hopefully you will find the information you are looking for. Should need more specific details, you are very welcome to contact me directly. I will respond timely and with the most accurate information possible.

WHAT ARE YOUR RATES?

Every wedding is unique and so I am happy to custom tailor my services based on your needs in terms of coverage. I don’t believe in the “One-size-fits-all” approach. So you are very welcome to get in touch with me to share your dreams and desires regarding your wedding photography service. It will be my pleasure to get back to you with a personalized quotation for your most special day. My services include a complimentary web video call so that we can meet face to face and discuss the details of your wedding photography service. You are welcome to ask all the questions you like

Are you available to work on a predefined budget?

Yes! My offering is extremely flexible. In case you already have assigned a budget for your wedding photography, you are welcome to share such information with me. This way I can elaborate a custom tailored proposal based on your the resources you have available.

HOW WOULD YOU DESCRIBE YOUR STYLE?

I am told I have a flare for making people feel comfortable in front of my camera. I always find ways to engage with the subjects of my photographs, to create that magic atmosphere and natural intimacy that makes a wedding reportage spontaneous and timeless. With this in mind, I am always around the scene to capture meaningful images but in a subtle way, without being intrusive or too evident.

WHAT TYPE OF WEDDINGS DO YOU SHOOT?

I am an open-minded person and bear no prejudice whatsoever in terms of ability, age, ethnicity, gender, race, religion, sexual orientation, socio-economic status. Also I make no discrimination between elopements or small wedding and large ones. I enjoy diversity as an endless source of inspiration.

DO YOU OFFER SPECIFIC PACKAGES?

I do offer some specific packages like the full-day (8hrs) or the half-day (4hrs), which are the most common ones. However I am also available for longer or shorter durations or with no time limits whatsoever, based on your requests. Basically, I custom tailor my services according to what you desire for your wedding.

WHAT OTHER SERVICES DO YOU PROVIDE?

Beyond traditional weddings, I also enjoy photographing Elopements, Engagements, Surprise Proposals, “Trash the Dress” and Lifestyle in general including Maternity and Portraiture.

HOW CAN WE BOOK YOUR SERVICES?

It is very easy! You can send me and email at alberto@albertosarrantonio.net or fill in the contact form on my website here. Please make sure to provide all the relevant information regarding your wedding and the type of service you desire. My services include a complimentary web video call so that we can meet face to face and discuss the details of your wedding photography service. You are welcome to ask all the questions you like. Once we have defined the scope of service and signed the contract with all terms and conditions, typically I request a 30% deposit for reserving the date for you. I never double book myself, so reserving the date will give you the guarantee Payment can be easily processed through wire transfer, credit card or Paypal.

HOW FAR IN ADVANCE SHOULD WE BOOK YOUR SERVICES?

I have no strict policy. If I am free, you can even book my the day before your wedding. However, as rule of thumb, the earlier you inquire (and book) the more chances I will be available on your wedding date. Particularly during the high season (April through October) my agenda tends to fill up quickly and I would be very disappointed to turn down your inquiry because it came last minute. My advice is to inquire as soon as possible once you have fixed the date. 

HOW LONG DO YOU TAKE TO DELIVER THE PHOTOS?

Typically I am very fast and I commit to deliver the digital images within one month from the wedding date. Anyway I always deliver a quick preview of few photos within few days from the wedding date, so that you can share with family and friends or post to your social media. Delivery timing can also depend on whether you purchase a photo album, which typically takes a longer time due to layout preparation, printing and shipping. Anyway, upon booking, I always inform you about the delivery time, to avoid misunderstandings and negative surprises.

HOW MANY PHOTOS YOU DELIVER?

Clearly it depends on the time coverage I am engaged for. From my experience I can say the amount of pictures I typically deliver for a full day wedding varies from 300 to 500 good photos. For shorter assignments like elopements or engagements, I typically deliver around 50 good photos per hour of service. All images are delivered in high resolution version for printing purposes and in a lighter version for usage on web or social media at no additional charge.

THE IMAGES YOU DELIVER ARE EDITED OR AS-SHOT?

All the images I deliver are carefully selected and edited by me in person to make sure they look as beautiful as possible. My style of editing is very light and sober. I am not a big fan of heavy filters or photo-retouching. My commitment as wedding photographer is to devote the maximum attention during the shooting to ensure the highest quality. Should you want black&white images, please make sure to specify that in your request.

DO YOU GIVE FULL RIGHTS ON THE IMAGES?

Yes! Once you receive the images you are granted full rights on the images and can print as many copies as you want without any limitations in terms of quantity nor time.

DO YOU WORK SOLO OR IN TEAM?

It really comes down to the type of coverage and service you desire. I am extremely flexible and can work on my own or leverage the help of my trusted collaborators. I only engage professionals that I know personally and have collaborated with me for a long time. Despite that, I hold myself responsible for ensuring the highest quality standards.

Do you also provide videography?

I have a team of professional videomakers that have been working for me for a long time and that I trust 100%, so I can also provide this service. Upon inquiry, I will be happy to show you some samples of our work.

ARE YOU AVAILABLE TO TRAVEL?

Although I am based in Florence, Tuscany, I am available for (and love) assignments nationwide Italy and abroad. Upon inquiring, I will let you know all the applicable travel fees so that you can work out your total budget for my services.

ARE YOU AVAILABLE TO WORK WITH OUR WEDDING PLANNER?

Of course I am! I love team working and there is so much support I can provide in terms of local knowledge. Please feel free to put them in contact with me and I will pick it up from there.

Do you take multiple assignments on the same day?

No, I never do! If you choose me as your wedding photographer it is because you want to work with me and not with someone else. So I always attend personally and never send someone you don’t know. Unfortunately, it is common (and bad) practice to send collaborators or colleagues when a photographers double-book themselves. I never do that. You have my word.

Are there any client reviews we can have a look at?

Certainly! You are very welcome to read what my clients think of me and my work on my GOOGLE PAGE here and my FACEBOOK PAGE here. Please be aware that all reviews are 100% true and reflect how I approach my work and my clients.

Can you also print a photoalbum for us?

I would love to! As an additional service, you can have your wedding photoalbum laid out, printed and delivered to your home address worldwide. You can either choose which photos you want to be included in your wedding story or have me decide for you. In either case, I will show you a draft for your review and approval before the album goes to print. The photoalbum can be personalised according to your taste. I only work with the best Italian vendors and all the photo albums I deliver are handcraft made in Italy.

What general warranties can you provide?

I am a professional photographer and am active member of the Italian Association of Professional Photographers, Nikon Professional Services Italy and Tuscany for Weddings. I only use state-of-the-art professional equipment and always bring several cameras and lenses (included back up ones). I have an insurance policy covering potential damages for the safety of my clients. I have a very respectable image and like to wear proper clothing according to the etiquette of your wedding. My reputation is very important to me and you are very welcome to read what my clients think of me and my work on my GOOGLE PAGE here and my FACEBOOK PAGE here. Please be aware that all reviews are 100% true and reflect how I approach my work and my clients.

 

HERE IS WHAT MY CLIENTS THINK OF ME AND MY WORK


YOU ARE WELCOME TO READ THE CANDID FEEDBACKS I HAVE RECEIVED FROM MY BELOVED CLIENTS. ALL REVIEWS ARE 100% TRUE AND REFLECT MY APPROACH TO PHOTOGRAPHY AND THE ACTUAL CUSTOMER EXPERIENCE I DELIVER.